Last updated: October 16, 2025
Welcome to NEVE ELLA LTD ("we", "our", "us").
By accessing or purchasing from our website https://www.viabrence.com, you agree to be bound by these Terms of Service and any policies referenced herein.
Please read this document carefully before using our site.
If you do not agree with these terms, you should not access or use our services.
NEVE ELLA LTD is a US-based eCommerce platform offering a curated catalog of over 30,000 products worldwide, serving customers in the EU, MENA, and Asia regions.
Contact Information:
To access certain services, you may be required to create an account.
You agree to:
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
All product listings, images, descriptions, and prices are provided for informational purposes only.
We make reasonable efforts to ensure accuracy but cannot guarantee that all details are always up-to-date.
Products are subject to availability, and we reserve the right to modify, discontinue, or update items without prior notice.
Orders placed through our store are processed via Shopify, and all payments are securely handled by Stripe or equivalent processors.
By placing an order, you confirm that:
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
We ship globally, with an average delivery time of 24 days.
Exact delivery times may vary depending on destination and carrier conditions.
For complete shipping details, see our Shipping and Delivery Policy.
We accept returns of unused, undamaged products within 7 days of delivery.
Refunds are processed within 60 days after returned items are inspected.
For eligibility and process details, please review our Returns and Refund Policy.
All content on our website — including text, graphics, images, logos, and software — is the property of NEVE ELLA LTD or its licensors.
You may not reproduce, distribute, or modify any content without our prior written permission.
To the maximum extent permitted by law, NEVE ELLA LTD and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:
These Terms are governed by and construed in accordance with the laws of United States of America.
You agree that any disputes shall be resolved in the competent courts of that jurisdiction.
We may revise these Terms periodically.
Updates will be posted on this page with an updated “Last updated” date. Continued use of our website constitutes acceptance of the revised terms.